REMOTE case management

Remote Occupational Health Management Referrals

Clear, timely occupational health advice to help managers make confident absence and reasonable adjustment decisions.

Managing sickness absence and employee health concerns can be complex, time-consuming, and legally sensitive. Our remote occupational health management referral service provides employers with clear, impartial, and practical advice—when it’s needed most.

What is included?

At Emerald Occupational Health, we adopt the case management approach as best practice to support sickness absence management and sustainable return to work.

Each occupational health case management is designed to provide clear, impartial, and practical advice to support fair and informed workplace decision-making.

Every referral includes:

  • A confidential 45–60 minute remote occupational health consultation

  • Review of the management referral questions and the employee’s job role

  • A functional, work-focused assessment of health in relation to work

  • Clear advice on fitness for work

  • Practical and proportionate reasonable adjustment recommendations

  • Guidance on review timescales and next steps

  • A structured written occupational health report issued within 24-48hrs

Our advice is impartial and focused on supporting employers to manage health, attendance, and performance issues appropriately and lawfully.

Occupational Health provides advice on fitness for work and workplace adjustments. We do not provide medical diagnosis or treatment.

Our assessments are provided remotely via:

  • Telephone or Teams

  • Privately and confidentially by qualified and experienced occupational health practitioners.

    Privacy, confidentiality and data protection are important to us.

To find out more about this service, please email: contact@emerald-oh.co.uk or phone 020 7732 4040 / 07900195138

Who This Service Is For

  • SMEs without in-house OH provision

  • HR and People teams are managing complex absence cases

  • Care, education, charity, and service sectors

  • Managers who need clear guidance and reassurance

How It Works

Submit a Management Referral
Complete our simple referral form and provide your key questions.

Remote OH Consultation
The employee is seen remotely at a mutually convenient time.

Clear Written Advice
You receive a structured report with practical guidance for next steps.

Why Employers Choose Us

  • Fast access to experienced OH support

  • Clear, jargon-free reports managers can use

  • Remote delivery – no disruption to operations

  • Transparent pricing with no long contracts

  • Supportive, professional, and impartial approach

 

Our Management Referral Options

  • Pay-As-You-Go Referrals

  • Monthly SME OH Retainers

  • HR Confidence & Absence Bundles

👉 Contact us to discuss which option is right for your organisation.